Customer satisfaction is the Maison Montagut's priority. If the product you ordered is not suitable, you can return it to us. Please, contact our customer service before send back a product outside from France
Return time for a product :
You have a right of withdrawal, for 15 calendar days, from the date of delivery.
Return a product from outside France
Please, contact our customer service before send back a product outside from France.
In your account, choose « My orders » then click
on the order number.
Check the item to return and explain the reason.
Click on "Request a return authorization".
If you have received a defective or damaged product,
you can, under the conditions set out in our
General Conditions of Sale, request the
replacement by e-mail to: serviceclient[at]montagut[.]com
or by phone: +33 18.104.22.168.51.
When you return a product, the flowers you got are canceled. We remind you that you get one flower per 10 euros spent (except on discounted products). A flower is worth 1 euro to spent on your next order.
We are at your disposal for any question at +33 22.214.171.124.51 or by